Do you know where your accommodation can be rated? How do you respond appropriately to reviews? What opportunities do ratings open up for you? And how do you get more reviews anyway?
Ratings, reviews, feedback – whatever it’s called, it’s about your offer being assessed by guests and shared publicly. But how to deal with it and react? And what should you do if the rating doesn’t meet your expectations?
In this seminar you will learn, among other things:
the most important review platforms such as Google, Tripadvisor, Holidaycheck & Co.
the rating tools of the big sites like Booking.com, Airbnb, Expedia,…
Dealing with negative reviews
Ways to encourage your guests to leave reviews
Display reviews on your website in an appealing way
Afterwards, there will also be enough time for all your questions.
Duration: 3 hours
Location: online or by appointment
Trainer: Stephanie & Christian Rank
Want to know more? Write to us at mail@tredu.academy